Pervasive Integrity - A Code of Professional Ethics

Pervasive Integrity™ - A Code of Professional Ethics

Those who subscribe to "Pervasive Integrity" are committed to a high standard of customer service. This commitment is defined by strict adherence to the following code of professional standards:

Pervasive – per·va·sive, adj.
  1. The quality of being present throughout
  2. The tendency to permeate
Integrity – in·teg·ri·ty, n.
  1. Steadfast adherence to a strict ethical code
  2. The quality or condition of being whole, sound or complete

Integrity – We will...

  • Act with integrity and be guided by what is ethical for our customers
  • Communicate in all instances with candor and accurate, forthright information
  • Deal honestly and fairly and treat all clients with respect
  • Accurately represent who we are and what we can do

Competence – We will...

  • Deliver what we promise and promise only what we can deliver
  • Provide professional and competent staff to perform all contracted services
  • Employ our best efforts to meet the terms of all agreements in a timely fashion
  • Provide references upon request

Communication – We will...

  • Disclose all terms, conditions and contractual obligations applicable to the engagement
  • Disclose the full price or estimate, including all fees and surcharges and timing of billing
  • Communicate realistic service delivery expectations
  • Inform our customers as early as possible in the event we are unable to meet a commitment

Satisfaction – We will...

  • Fairly renegotiate the terms of any unmet commitments
  • Fulfill all warranty/guarantee claims within a reasonable period of time
  • Promptly respond to all client complaints
  • Employ our best efforts to fairly resolve all legitimate complaints in a timely fashion

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Terms of Service: By linking to this site, you agree to employ your best efforts to adhere to the professional standards set forth herein.
Neither nor validates the claims, ethics or integrity of any service provider linking to or referring to this page.
"Pervasive Integrity" is presented as a general guideline for professional ethics within the web services industry. reserves the right to update or modify the content of this page from time-to-time without notice.
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